Thursday, November 22, 2007

On CRM 2.0

Making everything 2.0 seems to be one of the leading trends over the past couple of year(s). After the web, CRM is now being enhanced and revised into CRM 2.0. Check out this blog post by Paul Greenberg on CRM 2.0 and VRM. I will be checking out the CRM 2.0 wiki and might make some contributions.

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