Friday, March 14, 2008

On social media and Oracle On Demand

Oracle has released version 15 of CRM On Demand and has apparently included a number of interesting Social Media Features, such as befriending customer contacts, subscribing to a friend feeds etc. Read the full story on what has been added and how this makes Oracle On Demand more CRM 2.0 on Paul Greenberg's Blog

1 comment:

Anonymous said...

The link to the blog is incorrect, it should be http://the56group.typepad.com/pgreenblog/2008/03/i-shall-be-re-l.html